How Peregrine avoids common deployment pitfalls
Author
Staff
Peregrine
Published
August 9, 2023
Author
Staff
Peregrine
Published
August 9, 2023
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KEY IDEAS:
- Public safety technology implementations often fall behind when data integration is incomplete or systems cannot adapt to agency needs.
- These delays create manual workarounds, extend time to value, and make existing workflows more complex.
- Peregrine helps agencies avoid common deployment pitfalls with a public safety-specific data model, proprietary integration tools, and experienced implementation support.
- Agencies can get value from day one while staying flexible as new data sources and use cases emerge.
Government agencies are unfortunately used to technology implementations that run over budget and behind schedule. Government tech projects over $6 million only succeed 13% of the time. According to Ernst & Young, “only 7% of surveyed government leaders said their organization achieved its digital transformation objectives.”
Law enforcement agencies aren’t immune, and it’s not a new problem. In 2019, the Green Bay Police Department struggled with the implementation and deployment of a new $1.2 million computer-aided dispatch (CAD) system. The police chief said, “It’s definitely impacting our ability to do our jobs. … Our hardest workers, the real go-getters out there, are the ones least satisfied” with the system change.
Even in the UK, the Thames Valley Police (TVP) has spent over $16 million on enterprise resource planning software it no longer plans to use.
For law enforcement agencies, successful implementation depends on more than deploying software. It requires a data model that reflects how agency information works in the real world, integration tooling that can adapt as needs change, and a team that understands public safety operations from day one.
Poor technology deployments are often a result of two primary issues:
A project that’s over-budget or breaks when it’s deployed results in two concurrent problems. First, it wastes resources: the department’s time and taxpayer dollars. Second, public safety officials expend more time and effort to provide quality service because they’re fighting against the tools they use every day.
READ MORE → How Peregrine Integrates Data and Delivers Value in 90 Days
Our technology — the dynamic and flexible data model at the heart of the Peregrine platform and our proprietary data integration tooling — solves those two implementation challenges from the outset, so the entire process is much faster and better than most in what local and state governments are accustomed to.
Smooth implementation is the first step toward usability. Peregrine surfaces connections and insights derived from meaningful links between siloed data so everyone in the department can make better choices when it matters most.
The result? Our customers use Peregrine to:
And the solution starts with a deep understanding of the real-life relationships between siloed data so it’s usable for officers.
🔑 KEY TAKEAWAY: Peregrine helps law enforcement agencies reduce implementation risk by combining a flexible data model, proprietary integration tooling, and public safety-specific expertise. Together, these capabilities help agencies connect siloed data faster, adapt as new use cases emerge, and give users trusted information from day one.
Data in any public safety technology — People, Places, and Things generated from CAD and records management systems, for example — are objects.
Every object is a collection of attributes — vehicles, for example, each have an associated make, model, color, and year. And a data model is a digital blueprint of the world, containing all the objects that your staff analyzes and connects when they run a search, produce a report, or respond to a call for service.
READ MORE → How the Concord Police Department Unified Data in Weeks and Saw Results in 90 Days
Let’s use a 911 call as an example. That is one data point — an object. In real life, “objects” don’t exist without context — connections to other objects. A 911 call is connected to other objects like a phone number, caller, location, a responding officer (and “objects” he or she generates, like videos from body-worn cameras) and potentially a vehicle or suspect.
Our flexible data model links data across siloed systems together to surface accurate links between “objects,” much like they have in real life. This gives public safety officers the context they need to ask better questions of their data and make better decisions as a result.
So how do we get there?
🧠 KEY CONCEPT: A public safety data model is the digital structure that defines how information from systems like CAD, RMS, and other sources connects across people, places, incidents, vehicles, evidence, and events
Our team has vast and varied expertise working with many different size law enforcement and other public safety agencies. Peregrine’s dedicated, experienced implementation team — specializing in software engineering, product development, user engagement, and training — ensures departments can get started in days, not months.
Our team understands the systems you are integrating into Peregrine, and it’s likely we’ve worked with them before. We know how the “objects” relate to one another in the real world, and we know how to work with your team to configure the platform in a way that aligns with the daily realities of your users — from Chiefs of Police to detectives, from analysts to patrol, and everyone in between.
🌎 REAL-WORLD EXAMPLE: At Livermore Police Department, Peregrine’s implementation process paired smooth data integration with responsive, ongoing support. Capt. John Reynolds said Peregrine’s “data integration was smooth, and Peregrine’s implementation team has been incredible. They’ve been responsive to our staff and the needs of our agency. Even post-integration, their support has never dropped off.”
That knowledge is baked into our dynamic data model with predefined objects, characterizations, and attributes of those objects. We call it “the smart default for public safety” because our model was built with an understanding of how different public safety agencies work and the numerous ways they interact with information.
So, on day one, Peregrine will surface connections and relationships between discrete data points because of our data model, ensuring our customers avoid the most common pitfall of all — technology not working or being too cumbersome to use effectively once it’s deployed.
🔎 HOW DOES FASTER IMPLEMENTATION HELP PUBLIC SAFETY AGENCIES?
Faster implementation helps public safety agencies move from disconnected systems to usable information sooner. That means command staff, patrol officers, investigators, and analysts can access better context for decisions, reduce manual workarounds, and use trusted data in daily operations.
This flexibility addresses the second common implementation challenge: new data sources or use cases that emerge after the project is already underway. In either case, most technology providers have a one-size-fits-all implementation, and new data sources or use cases can severely delay implementation.
A common example we see is local law enforcement agencies that would like to leverage data from the Bureau of Alcohol, Tobacco, Firearms, and Explosives’ (ATF) National Integrated Ballistic Information Network (NIBIN) to help solve crimes involving firearms. For most organizations, if you don’t know upfront that you’ll be using NIBIN data at the beginning of the implementation process, integrating that information mid-process will likely pose material complications.
READ MORE → How to Use Data Integration and Analytics Software for Smarter Gun Crime Investigations
We’ve solved that problem with proprietary tools to make it easy to securely move, model, and link data between disparate source systems. If your team has a use case that requires unique links between objects, we don’t need new code or a massive data migration team of engineers to spend months building pipelines from scratch.
Instead, we can easily configure the heuristics in the platform to do whatever you need, because of the substantial, upfront investment we’ve made in data migration and integration tools.
The same is true if your department wants to use its information in a new way. The data model ensures that the platform can be consistently configured to your department’s needs, whatever they are, so everyone is always empowered with real-time information to make the best decisions in the moments that matter most.
💡 CAN PEREGRINE SUPPORT NEW DATA SOURCES DURING IMPLEMENTATION?
Yes. Peregrine’s flexible data model and proprietary integration tooling allow agencies to incorporate new data sources or use cases during implementation without starting over or rebuilding pipelines from scratch. This helps departments adapt as operational needs change.
When implementation works, public safety agencies can move from disconnected systems to trusted, usable information faster.
With Peregrine:
Public safety agencies should not have to accept technology implementations that arrive late, exceed budget, or create more work for the people they are meant to support.
Demand better from technology implementations. Work with us today.
Public safety technology implementations often fall behind when data integration is incomplete, agency workflows are not fully understood, or new data sources and use cases emerge during deployment. These challenges can create delays and result in tools that are difficult for personnel to use effectively.
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